1. Introduction

The Fanuc αi series CNC system, as the core control platform for modern computer numerical control (CNC) machine tools, plays a crucial role in precision machining and automated production. This series integrates advanced servo amplifiers, pulse encoders, and fiber-optic communication technologies to ensure high-precision, high-speed axis motion control. However, system failures are inevitable during actual operation, with servo watchdog alarms (SYS ALM 426 SERVO WATCH DOG ALARM) and spindle servo amplifier alarms (ALM 124) being common issues. These faults often lead to system shutdowns, impacting production efficiency.

According to Fanuc’s official data, such alarms mostly stem from communication interruptions, hardware damage, or external interference. If not promptly diagnosed, they may trigger a chain reaction, such as axis runaway or motor overload. Based on the Fanuc αi series manuals (e.g., B-65282EN) and practical maintenance experience, this article systematically elaborates on the principles, causes, diagnostic methods, and maintenance strategies for these faults, aiming to provide comprehensive guidance for technicians. Through in-depth analysis, we will uncover the root causes of the faults and propose optimization measures to enhance system reliability and maintenance efficiency.

The Fanuc αi series servo system employs a serial communication architecture, including the FSSB (FANUC Serial Servo Bus) fiber-optic bus for data exchange between the CNC controller and servo amplifiers. This design improves anti-interference capabilities but introduces specific vulnerabilities, such as the physical integrity of fiber-optic cables. The ALM 426 alarm essentially triggers the system’s monitoring mechanism to prevent servo runaway caused by microprocessor hang-ups, while ALM 124 directly points to serial data transmission abnormalities in the spindle amplifier. Such faults account for 15%-20% of servo-related issues in global CNC applications, particularly in machine tools operating under high loads or in harsh environments. Understanding the triggering logic of these alarms is crucial for quickly restoring production. This article will commence with fault phenomena and progressively unfold the full diagnostic and maintenance process, ensuring technical depth and practicality.

2. Fault Phenomena and Alarm Code Interpretation

2.1 Description of SYS ALM 426 SERVO WATCH DOG ALARM

When the Fanuc αi series CNC system is powered on or during operation, if the screen displays “SYS ALM 426 SERVO WATCH DOG ALARM,” accompanied by diagnostic information such as the program counter (PROGRAM COUNTER), access address (ACCESS ADDRESS), and access data (ACCESS DATA), along with a prompt stating “THE SYSTEM ALARM HAS OCCURRED, THE SYSTEM HAS STOPPED,” it indicates that the system has entered a protective state. This alarm typically halts all axis movements and locks the CNC interface, preventing the execution of any commands.

From a hardware perspective, this is a system-level error involving the monitoring timer on the axis control card (Axis Control Card). The watchdog mechanism is a hardware/software-combined fault detector that monitors the CPU’s execution state by periodically resetting a timer. If the CPU fails to reset the timer within the specified time (e.g., due to a dead loop, memory error, or interrupt loss), the timer overflows, triggering the alarm.

Specifically for the αi series, diagnostic data such as the access address 010000802H often points to RAM parity errors (Parity Error) or pulse encoder feedback interruptions. The system log may display a timestamp, such as 2026/01/06 07:33:35, recording the moment of fault occurrence. This not only facilitates traceability but also allows correlation with environmental factors, such as power fluctuations or electromagnetic interference. In multi-axis systems, ALM 426 may only affect specific axes, but due to the global nature of the watchdog, it often results in a complete system blackout (Black Screen of Death). Compared to other Fanuc series (e.g., the 0i series), the αi series’ watchdog is more sensitive to serial bus stability because it utilizes high-speed fiber-optic communication, where even minor delays can be amplified into timeout errors.

2.2 Description of ALM 124 Spindle Servo Amplifier Alarm

The servo amplifier (e.g., aiSP 26 model, A06B-6114-H026#H580) displays “ALM 124” (or abbreviated as 124), indicating a serial communication error in the spindle module. This alarm typically occurs during power-on self-tests or warm-up cycles and is often accompanied by a联动 (linked) triggering of ALM 426 on the system side. The amplifier panel LED displays “124,” with the status indicator showing ERR (Error) instead of the normal STAT (Status).

In principle, ALM 124 detects abnormalities in serial data transmission between the CNC and the spindle amplifier, including data parity failures, frame losses, or timeouts. The Fanuc αi series spindle amplifiers use LSI (Large Scale Integration) chips to handle serial communication, and any abnormalities in the ROM (Read-Only Memory) or fiber-optic interface will trigger this alarm.

Unlike other amplifier alarms (e.g., ALM 1 for internal fan stop), 124 focuses more on communication layer issues. In real-world scenarios, even replacing the amplifier may not resolve the alarm if the root cause remains unaddressed. This reflects the systemic nature of the fault: spindle communication interruptions feed back to the CNC, inducing watchdog timeouts. According to Fanuc manual B-65285EN, subcodes of ALM 124 may include d2 (Serial Data Error) or d3 (Data Transfer Error), further refining problem localization.

These alarms exhibit strong linkage: ALM 124 acts as the trigger source, amplifying into the system-level ALM 426. Understanding the hierarchical structure of the alarm codes helps prioritize the investigation of peripheral components rather than blindly replacing core hardware.

3. Fault Cause Analysis

3.1 Hardware-Related Causes

Hardware failures are the primary诱因 (contributing factors) for such alarms, accounting for approximately 60% of cases. Firstly, issues with fiber-optic cables (Optical Fiber Cable, such as COP10A/B) are the most common. These cables are responsible for signal transmission via the FSSB bus, and loose connections, fractures, excessive bending (minimum bending radius > 50 mm), or end-face contamination can lead to signal attenuation or reflection, triggering serial communication errors. Fanuc stipulates that the insertion loss of fiber-optic cables should be < 1 dB, and any damage exceeding this value can trigger ALM 124. In harsh workshop environments, dust, oil, or mechanical vibrations further accelerate cable degradation.

Secondly, failures in the pulse encoder (Pulsecoder) or sensors on the spindle motor side are crucial. The encoder provides position feedback, and if there is an A/B phase shift, no pulse output, or serial data abnormalities (e.g., SP0132 error), the feedback loop is interrupted, leading to watchdog timeouts. Noise interference (Noise Interference) is another key factor: electromagnetic noise transmitted from power lines or nearby equipment can interfere with serial signals. Fanuc diagnostic numbers DGN 356/357 can monitor noise counts, and if the count exceeds 1000, it indicates excessively high environmental noise.

RAM parity errors on the axis control card are a direct cause of ALM 426. This card integrates the CPU and memory, and if radiation or aging causes bit flips, parity failures trigger the alarm. Additionally, damage to internal modules in the amplifier, such as the IPM (Intelligent Power Module) or ROM, can indirectly affect communication. Power supply issues cannot be overlooked: a low DC link voltage (< 300 V) or improper sequencing (CNC powering on before the amplifier) can induce initial communication failures.

3.2 Software and Parameter Configuration Causes

At the software level, parameter mismatches are a common issue. For example, incorrect settings for parameters 2557 (Amplifier Groups) or 3716#0 (Spindle Serial Output) can lead to incompatible communication protocols. If parameters are not reinitialized after replacing an amplifier, old configurations may conflict, triggering ALM 124. Improper backup of Fanuc system parameters (e.g., during battery replacement with a power interruption) can result in lost calibrations, further exacerbating faults.

Furthermore, inconsistent firmware versions are problematic: the ROM version of the αi series amplifier must match that of the CNC, and improper upgrades can lead to serial data format errors and alarms. Noise countermeasure parameters (e.g., filtering thresholds) that are not optimized can also indirectly cause timeouts. In multi-axis synchronous control, incorrect program commands (e.g., moving a slave axis) can induce watchdog alarms.

3.3 External Environment and Operational Factors

External factors include overheating, vibration, and contamination. Activation of the amplifier’s thermal switch (Thermal Switch) can interrupt communication, while high workshop humidity may lead to cable corrosion. Operational missteps, such as excessive pulling during cable installation or failure to adhere to the minimum bending radius, can also pose hidden risks. Fanuc emphasizes that fiber-optic cable handling requires specialized tools to avoid fingerprint contamination on end faces.

Globally, power fluctuations (e.g., unstable power grids) account for 10% of the causes, particularly in developing countries. Environments that do not meet electromagnetic compatibility (EMC) standards can amplify noise interference. Comprehensive analysis reveals that these causes often intersect: a loose cable may trigger a chain reaction leading to RAM errors.

4. Diagnostic Process

4.1 Preliminary Inspection Steps

Diagnosis begins with safely powering off the system: turn off the main power supply and wait 5-10 minutes for discharge. Visually inspect all cables: check if the fiber-optic COP10A/B cables are securely connected, free from bends or damage. Use a flashlight to test the fiber-optic cables: shine light into one end and observe the intensity at the other end; if dim, it indicates excessive attenuation. Clean the connector end faces using a lint-free cloth and isopropyl alcohol, avoiding cotton swab fibers.

After powering on, record the complete alarm log, including timestamps and access addresses. Enter MDI mode and press the diagnostic key to view DGN parameters: check DGN 356/357 for noise and DGN 409 to verify servo status. If noise levels are high, isolate high-power equipment. Perform a cable swap test: move the suspect cable to another axis; if the alarm shifts, confirm the cable fault.

4.2 Advanced Diagnostic Methods

Use Fanuc SERVO GUIDE software to analyze signal waveforms: connect a laptop and monitor the pulse encoder output. If the A/B phase shift exceeds 5%, replace the encoder. Use an oscilloscope to measure the DC link voltage, ensuring it falls within the 283-339 V range. Check the amplifier fuses (FU2) and polarity: a short circuit in the CXA2A/B cable can directly trigger ALM 124.

For ALM 426, inspect the axis control card: remove the card board and check for burn marks on the RAM chips. If a parity error occurs, use diagnostic tools to clear the registers, but if it recurs, replace the card board. Noise troubleshooting includes adding shielding covers and improving grounding (< 0.1 Ω resistance). In complex cases, refer to Fanuc manual B-65280EN to perform automatic parameter initialization.

Diagnosis should proceed layer by layer: start with peripherals (cables, power supply) and then move to core components (board cards, ROM). The average diagnostic time is 2-4 hours, depending on tool availability.

5. Maintenance Methods

5.1 Component Replacement and Repair

If cable faults are identified, replace them with original Fanuc fiber-optic cables (A66L-6001 series), ensuring the connection torque is 3.5-4.5 Nm. After replacing an amplifier (e.g., aiSP 26), verify that the serial number matches and reset the parameters. If the encoder is damaged, replace the entire motor assembly to avoid calibration loss from disassembly.

For RAM errors, replace the axis control card (A20B-3300 series) and transfer backup parameters. ROM damage requires professional burning or replacement of the amplifier PCB. For power supply issues, replace the rectifier module and ensure the AC input voltage is within the 283-339 V range.

5.2 Parameter Adjustment and Software Optimization

Enter parameter mode (press PROG + RESET) and modify relevant parameters: set parameter 4657 to match the amplifier group. For noise countermeasures, adjust filtering parameters (e.g., enable noise suppression with 2200#4). Upgrade the firmware using Fanuc tools to ensure version compatibility. Backup parameters using a CF card monthly.

5.3 Preventive Maintenance Strategies

Regular maintenance is key: inspect cable integrity monthly and clean connectors quarterly. Monitor temperatures below 50°C and avoid overloading. Implement EMC measures: separate control lines from power lines by > 30 cm. Train operators on proper cable handling to avoid pulling. Fanuc recommends annual professional audits using thermal imaging cameras to detect hot spots. Establish a maintenance log according to ISO 9001 standards to track fault patterns.

6. Case Studies

6.1 Case Study 1: Linked Alarms Triggered by Cable Fault

On a Doosan machine tool, ALM 426 and 124 appeared upon power-on. Initial inspection revealed excessive bending of the fiber-optic cable, causing a 30% signal attenuation. Replacing the cable resolved the alarms. Lesson learned: Adhere to bending radius specifications during installation.

6.2 Case Study 2: Persistent Fault Due to Noise Interference

After replacing the amplifier, the alarm recurred. Diagnosis showed a noise count > 5000. Adding shielding and improving grounding resolved the issue. Analysis: Nearby welding machines were interfering with the serial signals.

6.3 Case Study 3: Software Issue from Parameter Mismatch

After installing a new amplifier, ALM 124 appeared. Checking revealed that parameter 3716#0 was not set; adjusting it resolved the issue. Emphasis: Hardware replacement must be accompanied by software configuration.

These cases are sourced from real forum discussions, highlighting the systematic nature of diagnosis.

7. Conclusion

Diagnosing and maintaining servo watchdog alarms and communication faults in the Fanuc αi series require a multi-dimensional analysis of hardware, software, and environmental factors. Through the detailed principle interpretations, cause analyses, diagnostic processes, and maintenance methods presented in this article, technicians can efficiently address such issues and reduce downtime. In the future, with the integration of IoT, predictive maintenance will further lower fault rates. Adhering to best practices ensures long-term stable operation of the system.